At Help to Humanity, we are committed to ensuring the best support and welfare for the children we serve. We understand that there may be situations where you need to request a refund for your donation. Our refund policy has been designed to facilitate such requests while ensuring the funds are appropriately directed towards the welfare of the children.
Refund Policy:
- Eligibility for Refunds:
- Donations are eligible for a refund if the request is made within 72 hours of the transaction.
- After 72 hours, all donations are considered final and will be processed for the welfare of the designated child.
- Process for Requesting a Refund:
- To request a refund, please contact us at contact@helptohumanity.org with the following details:
- Full Name
- Donation Amount
- Date of Donation
- Transaction ID
- Reason for Refund Request
- To request a refund, please contact us at contact@helptohumanity.org with the following details:
- Refund Processing Time:
- Once a refund request is received within the eligible timeframe, it will be processed within 7-10 business days.
- Refunds will be credited back to the original mode of payment.
- Exceptions:
- In exceptional cases where the donation has already been utilized for a child’s welfare within the 72-hour period, refunds may not be possible. Such cases will be reviewed individually, and decisions will be communicated to the donor.
- Contact Information:
- For any questions or concerns regarding our refund policy, please reach out to our support team at:
- Email: contact@helptohumanity.org
- For any questions or concerns regarding our refund policy, please reach out to our support team at:
We appreciate your understanding and support as we work towards our mission of helping children in need. Your contributions are invaluable to us, and we are committed to using them effectively and transparently.
Thank you for your generosity and for making a difference in the lives of children through Help to Humanity.
Help to Humanity